This policy was last updated on Nov 14, 2017.
Sense Labs LLC developed this service to make it easy for you to keep in touch with your best Stripe customers. We understand that privacy is important to our online visitors and registered users. We respect your privacy and will take reasonable steps to protect your information as if it was our own. You've given us access to data that is very important to you, and that is very important to us.
Information Gathering and Usage
We connect securely to Stripe.com using Stripe Connect, and only have access to the data allowed by that arrangement.
At any time you may end the sharing of your Stripe information with us by either deleting your account from Thankable (which will remove your information from our systems completely), revoking access within Stripe, or both.
We do not store anything locally except for your event history and your Stripe keys, which are encrypted in our database. All actions that we perfom in response to an event in your Stripe account happen via a transient webhook.
We collect the e-mail addresses of those who communicate with us via e-mail, aggregate information on what pages consumers access or visit, and information volunteered by the consumer (such as site registrations). The information we collect is used to improve the content of our Web pages and the quality of our service, and is not shared with or sold to other organizations.
It is necessary to share information in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of our Terms of Service, or as otherwise required by law.
Sharing and disclosure of information
We may store your Personal Information in locations outside the direct control of Sense Labs LLC, for instance, on servers or databases co-located with hosting providers. We do not share your information with others in any other way.
We send email/gifts to your customers on your behalf, but we will never communicate with them on our own behalf. We only send them the emails and communications that you have set up, and you have full control over the content of the emails/gifts, the addresses they are sent from, and turning them on and off.
Changes and notifications
We reserve the right, in our sole and absolute discretion, to make changes to this Policy from time to time. Please review this Policy periodically to check for updates. If any changes are material and/or retroactive, we may provide additional notice and/or an opportunity to “opt-in,” as appropriate under the circumstances.
Sense Labs LLC will provide you with disclosures and alerts regarding this Policy by posting them on our Website and/or by emailing the email address listed in your Stripe account. You agree that electronic disclosures and notices have the same meaning and effect as if we had provided you with a paper copy. Such disclosures and notices in relation to this Policy shall be considered to be received by you within 24 hours of the time it is posted to our Website or emailed to you (unless we receive notice that the email was not delivered).